Delivery & Shipping

Great news, we offer national shipping services and deliver to all parts of South Africa. The more of you we can reach the happier we are.

How does your delivery system work?

Packages will be shipped via a courier service which is dependant on the size and weight of the product. All packages are tracked and you will receive an email with this information when your order has been shipped.

 

Delivery timings

Delivery timescales depend on the location, please see below our estimated shipping times…

  • South Africa – 3-7 business days

Returns & Refunds

Cancellations

Don’t worry, all orders can be cancelled before the order is shipped. Should the oder be shipped, no refund will be given.All you need to do to cancel an order it contact us as soon as possible.

Refunds & Exchange

Should you not be entirely satisfied with the item you have received via the website, you may return the item to us, at your own costs, within 7 (seven) days from receipt of your order. The item should be returned in its original packaging, be unused and in the same, original condition it was received by you. The item shall be inspected by QT’S Express to determine whether the item was returned in its original condition and packaging. As there is no general right of return, the return will be accepted, only if T’S Express is satisfied with the status of the item and packaging, and QT’S Express shall refund the purchase price of the item, less a 15% restocking/handling fee.

 

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